Shipping policy
Shipping Policy (Canada)
Shipping Policy
At Shattr Club, we aim to deliver your order safely and efficiently.
1. Processing Time
Orders are processed within 2–4 business days.
Processing may take longer during high-volume periods.
2. Shipping Options
We offer multiple shipping options at checkout, including standard and expedited delivery.
3. Shipping Rates
Shipping rates are calculated at checkout based on weight, destination, and carrier.
4. Delivery Time
Estimated delivery times:
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Canada: 3–10 business days
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United States: 5–12 business days
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International: Varies by region
Delivery times may differ due to customs, weather, or carrier delays.
5. Tracking
You will receive a tracking number once your order has shipped.
6. Incorrect Addresses
Shattr Club is not responsible for delayed or lost packages caused by incorrect addresses provided by the customer.
7. Lost or Stolen Packages
If your tracking shows “delivered” but you did not receive your package, contact the carrier directly. We will assist when possible.